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Professional in Human Resources Syllabus

Business Management

Covers supporting organizational goals through HR alignment, risk management, change management, ethical decision-making, and HR analytics.

14%

Weight

Questions

Marks

Strategic HR Support

Interpreting business needs and aligning HR activities
Supporting organizational change: communication and adoption
Identifying and mitigating HR-related risks
Ethical decision-making and professional conduct standards
Using HR data and analytics for business recommendations

Business Concepts

Basic organizational structures and governance
Change management principles and barriers
Risk identification and control documentation
HR metrics: turnover rate, cost-per-hire, time-to-fill
Cross-functional stakeholder collaboration

Workforce Planning and Talent Acquisition

Covers workforce planning, sourcing strategies, compliant hiring processes, selection methods, onboarding, and workforce transitions.

14%

Weight

Questions

Marks

Recruiting and Selection

Workforce planning: headcount forecasting and succession gaps
Sourcing strategies: internal promotion, external recruiting, gig workforce
EEO-compliant job postings and interview processes
Structured interviewing and selection assessment tools
Background checks: FCRA compliance requirements
Offer letters and pre-employment documentation

Onboarding and Transitions

Onboarding best practices and new hire orientation design
Form I-9 completion and E-Verify compliance
Internal transfers and promotions management
Offboarding: voluntary resignation, involuntary termination, RIF procedures
WARN Act requirements for mass layoffs

Learning and Development

Covers training program planning, adult learning principles, performance support, development planning, and training evaluation.

10%

Weight

Questions

Marks

Training Program Design and Delivery

Adult learning principles: self-directed, experience-based, relevance
Training needs assessment methods: surveys, observation, performance data
Delivery methods: instructor-led, e-learning, blended, on-the-job
Kirkpatrick model: reaction, learning, behavior, results
ROI of training programs calculation

Performance and Development

Performance management cycle: goal setting, check-ins, reviews
Coaching and mentoring program design
Career development and succession planning support
Individual Development Plans (IDPs)

Total Rewards

Covers compensation philosophy, pay structures, benefits administration, regulatory compliance, and incentive program design.

15%

Weight

Questions

Marks

Compensation Administration

Compensation philosophy: lead, match, lag market positioning
Job evaluation methods: job ranking, classification, point factor
Pay grades, pay ranges, and compa-ratio calculation
FLSA exempt vs non-exempt classification criteria
Equal Pay Act and pay equity analysis

Benefits Administration

Medical, dental, vision, and voluntary benefit plan types
COBRA administration and qualifying events
FMLA administration: eligibility, notice, leave management
ADA accommodation process and interactive dialogue
401(k) and pension plan basics: vesting, contribution limits
Section 125 cafeteria plans and FSA/HSA

Employee Engagement

Covers employee engagement strategy, culture, inclusion and belonging, retention, recognition programs, and performance enablement.

17%

Weight

Questions

Marks

Employee Engagement Programs

Employee engagement survey design and action planning
Stay interviews and pulse surveys for retention insights
Recognition program design: formal and informal recognition
Diversity, equity, inclusion, and belonging (DEIB) initiatives
Employee Resource Groups (ERGs) and affinity groups

Culture and Performance Enablement

Organizational culture assessment and development
Psychological safety and trust-building practices
Manager effectiveness programs
Employee wellbeing: mental health, EAP, and work-life integration
Remote and hybrid work engagement strategies

Employee and Labor Relations

Covers workplace policies, investigations, discipline, conflict resolution, labor relations, and U.S. employment law compliance.

20%

Weight

Questions

Marks

U.S. Employment Laws

Title VII of the Civil Rights Act: protected classes and EEO
ADEA (Age Discrimination in Employment Act)
ADA (Americans with Disabilities Act): reasonable accommodation
NLRA (National Labor Relations Act): Section 7 rights
OSHA workplace safety requirements and recordkeeping
FLSA overtime calculation and exempt status criteria

Employee Relations Practices

Workplace investigation procedures: neutrality, documentation, conclusions
Progressive discipline: verbal warning, written warning, suspension, termination
Grievance procedures and appeal processes
Harassment prevention and hostile work environment standards
Conflict resolution methods: mediation, arbitration, ombudsman

Union and Labor Management

Union organizing campaigns and NLRA election process
Collective bargaining agreement (CBA) administration
Unfair labor practices: employer and union ULPs
Grievance arbitration procedures
Right-to-work laws and their implications

HR Information Management

Covers HRIS design, data privacy, HR reporting, records management, and process integrity in HR information systems.

10%

Weight

Questions

Marks

HR Information Systems

HRIS system selection and implementation considerations
Data governance: accuracy, security, and access controls
Employee records retention schedules and legal requirements
HR reporting and dashboard development
Process automation and workflow management in HRIS

Privacy and Compliance

Employee data privacy: GDPR implications for U.S. multinationals
Personnel file content and access restrictions
Medical records separation requirements under ADA/FMLA
Background check records and FCRA data handling
Cybersecurity awareness for HR professionals

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Exam-like environment
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Interactive diagrams
Topic relationships

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Topic-wise performance analysis
Real-time progress tracking
Weak area identification

Learning Progress

Business Management 85%

Workforce Planning and Talent Acquisition 92%

Practice Test Scores

95%

Latest Score

Above passing threshold

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