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Certified Business Analysis Professional Syllabus

Business Analysis Planning and Monitoring

Covers planning how business analysis will be performed, defining stakeholder roles, and monitoring progress.

14%
Weight
17
Questions
14
Marks

BA Approach and Governance

  • Choosing a BA approach: predictive, adaptive, or hybrid
  • Business analysis planning considerations: complexity, risk, methodology
  • Business analysis performance assessment and improvement
  • Planning stakeholder engagement: stakeholder list, roles, and communication
  • Business analysis work plan: activities, deliverables, and schedule

Elicitation and Collaboration

Covers techniques for extracting and confirming information from stakeholders through structured elicitation activities.

12%
Weight
14
Questions
12
Marks

Primary Elicitation Methods

  • Interviews: structured vs semi-structured, open vs closed questions
  • Workshops and JAD sessions: facilitation and outcome documentation
  • Observation: passive, active, and participant observation types
  • Surveys and questionnaires: design, distribution, and analysis
  • Focus groups: purpose, participant selection, and facilitation
  • Prototyping: throwaway vs evolutionary, wireframes, and mockups

Elicitation Output and Confirmation

  • Elicitation results: documented, unconfirmed vs confirmed
  • Stakeholder concerns, conflicts, and elicitation risks
  • Collaborative games: product box, buy a feature, and affinity mapping
  • Document analysis and legacy system review

Requirements Life Cycle Management

Covers tracing, maintaining, prioritising, approving, and managing changes to requirements throughout the project.

15%
Weight
18
Questions
15
Marks

Traceability and Coverage

  • Requirements traceability: forward and backward traceability
  • Traceability matrix: structure and maintenance
  • Requirements relationships: derive, refine, copy, satisfy, trace, validate
  • Requirements coverage: ensuring all objectives are addressed

Requirements Change Management

  • Change management process: request, impact analysis, decision, communication
  • Requirements approval: authority levels and sign-off process
  • Maintaining requirements in adaptive vs predictive contexts
  • Requirements reuse and knowledge management

Requirements Prioritisation Techniques

  • MoSCoW method: Must have, Should have, Could have, Won't have
  • Timeboxing and iterations for adaptive delivery
  • Weighted ranking and multi-criteria prioritisation
  • Business value, risk, cost, and dependency as prioritisation factors
  • Kano model: basic, performance, and excitement needs

Strategy Analysis

Covers analysing the business context, defining the future state, assessing risks, and identifying the change strategy.

15%
Weight
18
Questions
15
Marks

Analysing Current State

  • Business need identification: problems, opportunities, and mandates
  • Root cause analysis: fishbone (Ishikawa), 5 Whys, Pareto
  • Current state assessment: organisational structure, capabilities, processes
  • SWOT and PESTLE analysis for strategic context
  • Capability assessment: gaps between current and desired capability

Defining the Future State

  • Business goals and objectives: SMART criteria
  • Future state description: target operating model and capabilities
  • Gap analysis: comparing current state to future state
  • Assumptions, constraints, and dependencies in future state definition

Change Strategy

  • Solution scope and change approach selection
  • Business case: problem statement, options, cost-benefit, and recommendation
  • Feasibility assessment: technical, operational, financial, and time
  • Risk assessment and mitigation in change strategy

Requirements Analysis and Design Definition

Covers specifying, modelling, and verifying requirements and designs to sufficient detail for solution delivery.

30%
Weight
36
Questions
30
Marks

Requirements Modelling Techniques

  • Business rules: definitions, classification, and documentation
  • Use cases and usage scenarios: actors, flows, and alternate paths
  • User stories: structure, acceptance criteria, and definition of done
  • Process models: BPMN, swimlane diagrams, flowcharts
  • Data models: ERDs, data dictionaries, and conceptual data models
  • State diagrams and decision tables for complex logic

Requirements Quality

  • Characteristics of well-formed requirements: SMART, INVEST
  • Verifying requirements: correct, complete, consistent, unambiguous, testable
  • Validating requirements: alignment with business need and stakeholder approval
  • Acceptance criteria writing and test condition derivation

Solution Components and Constraints

  • Architectural design considerations and BA's input
  • Transition requirements: data migration, training, and cutover
  • Technical and business constraints on solution design
  • Interface analysis and integration requirements

Solution Evaluation

Covers measuring solution performance, assessing limitations, and ensuring the solution continues to meet business needs.

14%
Weight
17
Questions
14
Marks

Solution Performance Metrics

  • Defining solution performance measures: leading and lagging indicators
  • Acceptance and evaluation criteria alignment to business case
  • UAT: user acceptance testing coordination and outcome interpretation
  • Benefits realisation: planned vs delivered value measurement

Solution Limitations and Recommendations

  • Identifying gaps between delivered solution and business need
  • Root cause analysis of solution performance issues
  • Assessing enterprise limitations: cultural, structural, and process barriers
  • Recommending improvements: enhancements, replacements, or process changes

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Learning Progress

Business Analysis Planning and Monitoring 85%
Elicitation and Collaboration 92%

Practice Test Scores

95%
Latest Score
Above passing threshold

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