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Microsoft 365 Certified: Administrator Expert (MS-102) Syllabus

Deploy and manage a Microsoft 365 tenant

Setting up and operating the tenant, users, groups, licenses and administrative roles.

28%

Weight

Questions

Marks

Implement and manage a Microsoft 365 tenant

Creating a tenant and managing domains
Org settings including Security & privacy and Organization profile
Service Health and notifications
Network connectivity insights
Software updates from the admin center
Adoption and usage reporting and Microsoft 365 Backup

Manage users and groups

Users in Microsoft Entra ID, including external users
Contacts in the Microsoft 365 admin center
Microsoft 365 Groups and shared mailboxes
Group-based licensing
Bulk management with Microsoft Graph PowerShell and Entra PowerShell

Manage roles and role groups

Microsoft 365 and Microsoft Entra roles
Role groups for Defender XDR and Purview permissions
Delegation with administrative units
Microsoft Entra Privileged Identity Management

Implement and manage Microsoft Entra identity and access

Synchronizing identities, managing authentication and securing access with Identity Protection and Conditional Access.

28%

Weight

Questions

Marks

Identity synchronization

Preparing for synchronization with IdFix
Microsoft Entra Connect Sync
Microsoft Entra Cloud Sync
Monitoring with Microsoft Entra Connect Health
Troubleshooting synchronization

Authentication

Authentication methods
Self-service password reset
Microsoft Entra Password Protection
Investigating authentication issues

Secure access

Planning identity protection
Microsoft Entra ID Protection
Planning and implementing Conditional Access policies
MFA enforced through Conditional Access

Manage security and threats by using Microsoft Defender XDR

Responding to incidents and protecting email, endpoints and cloud apps with the Defender suite.

32%

Weight

Questions

Marks

Defender XDR reports, incidents and alerts

Microsoft Security Exposure Management and Secure Score
Incidents and alerts in Defender XDR
Advanced hunting
Defender XDR reports
Microsoft Defender Threat Intelligence

Microsoft Defender for Office 365

Threat policies and rules
Alert policies
Investigating email and collaboration threats
Attack simulation training
Restricted entities and blocked users

Microsoft Defender for Endpoint

Onboarding devices to Defender for Endpoint
Configuring endpoint settings
Attack surface reduction and antivirus settings
Defender Vulnerability Management dashboard

Microsoft Defender for Cloud Apps

Microsoft 365 app connector
Cloud Apps policies and alerts
Activity log interpretation
Cloud App Discovery

Manage compliance by using Microsoft Purview

Protecting and governing data with sensitivity labels, retention and data loss prevention.

12%

Weight

Questions

Marks

Information protection and data lifecycle management

Sensitive information types with keywords and regular expressions
Retention labels and retention policies
Sensitivity labels and label policies
Content explorer, Activity explorer and label reports

Data loss prevention

DLP policies for Exchange, SharePoint, OneDrive, Teams and Power BI
DLP for Microsoft 365 Copilot
Endpoint DLP
DLP alerts, events and reports

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Hi! I'm your AI Tutor. Let's create a personalized study plan for your Microsoft 365 Certified: Administrator Expert (MS-102) certification.

I need help understanding Deploy and manage a Microsoft 365 tenant

Smart Flash Cards

AI-generated flash cards that adapt to your learning progress

Spaced repetition system
Progress tracking

Timed Exams

Simulate real exam conditions with timed practice tests

Exam-like environment
Time management skills

Practice Tests

Comprehensive question bank with detailed explanations

Latest exam patterns
Detailed solutions

Mind Maps

Visual learning tools to connect and remember concepts

Interactive diagrams
Topic relationships

Track Your Progress

Get detailed insights into your learning journey with our advanced analytics

Topic-wise performance analysis
Real-time progress tracking
Weak area identification

Learning Progress

Deploy and manage a Microsoft 365 tenant 85%

Implement and manage Microsoft Entra identity and access 92%

Practice Test Scores

95%

Latest Score

Above passing threshold

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