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Certified Scrum Product Owner (CSPO) Syllabus

Product Owner Core Competencies

How the product owner works with stakeholders and the Scrum Team and keeps authority over the Product Backlog.

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Organization and Stakeholders

  • Organizational designs and their effect on product owner accountability
  • Techniques for showing stakeholders progress toward goals
  • Ways to gather information from stakeholders
  • Saying no and managing competing requests

Working with the Scrum Team

  • Product owner participation in Scrum events
  • Collaboration throughout the Sprint
  • Product owner for multiple Scrum Teams
  • Why the product owner is one person, not a committee
  • Keeping authority over the Product Backlog

Goal Setting and Planning

Connecting product vision, Product Goal and Sprint Goals and planning releases.

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Weight
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Questions
20
Marks

Vision and Goals

  • Product vision vs. Product Goal
  • Creating a Product Goal
  • Creating a Sprint Goal with the Scrum Team
  • Scrum Guide commitments (Product Goal, Sprint Goal)

Planning and Forecasting

  • Components of a product plan or forecast
  • Release planning
  • Identifying small, valuable, usable increments
  • Communicating forecasts to stakeholders

Understanding Customers and Users

Including product discovery in the product owner's work and connecting developers with users.

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20
Marks

Discovery and Segmentation

  • Integrating product discovery and validation
  • Segmenting customers and users
  • Personas and user needs
  • How discovery contributes to outcomes

Resolving Needs

  • Techniques for resolving conflicting customer or user needs
  • Connecting developers directly with customers and users
  • Customer feedback loops
  • Using Sprint Review for stakeholder feedback

Validating Product Assumptions

Using Scrum's empiricism to test assumptions and comparing validation approaches.

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Weight
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20
Marks

Scrum and Validation

  • Empiricism: transparency, inspection, adaptation
  • Increments as learning opportunities
  • Hypothesis-driven product development
  • Identifying risky assumptions

Validation Approaches

  • Comparing approaches by cost and quality of learning
  • Prototypes and experiments
  • Minimum viable product concepts
  • A/B tests and user interviews

Working with the Product Backlog

Maximizing value through outcome-focused Product Backlog creation, ordering and refinement.

20%
Weight
0
Questions
20
Marks

Value and Outcomes

  • Outcome vs. output
  • Maximizing outcomes while minimizing output
  • Product economics terms
  • Value from different stakeholder perspectives
  • Techniques for measuring value

Product Backlog Management

  • Creating a Product Backlog that supports a Product Goal
  • Writing Product Backlog items with desired outcome and value
  • Ordering the Product Backlog
  • Product Backlog refinement approaches

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Learning Progress

Product Owner Core Competencies 85%
Goal Setting and Planning 92%

Practice Test Scores

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