Diagnostic
A calibrated baseline test, taken solo, that maps exactly where you stand across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles before you study anything.
About the ITIL 4 Foundation exam
ITIL 4 Foundation is PeopleCert's entry-level certificate in IT service management, covering service management concepts, the seven guiding principles, the four dimensions, the service value system and value chain, and ITIL practices. It suits service desk, operations and IT management staff, and anyone joining an ITIL-based organization. The exam has 40 multiple-choice questions, one mark each with no negative marking, in 60 minutes (75 for non-native speakers), closed book; you need 26 of 40 (65%). Seven practices studied in detail carry 42.5% of the marks. ITIL (Version 5) Foundation launched in February 2026 and ITIL 4 Foundation is still offered alongside it; several providers quote 31 December 2027 as PeopleCert's planned ITIL 4 sunset, but PeopleCert's exam page names no date. Edureify's plan budgets roughly 24–32 hours of study.
The Edureify Readiness System
Edureify runs on one loop: a Diagnostic maps exactly where you stand across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles before you study anything, an adaptive Roadmap turns that into a day-by-day plan weighted toward your actual gaps, a self-paced Practice Loop of questions, mock exams, and spaced review builds mastery topic by topic, and an Intervention layer steps in the moment your progress stalls. Every session feeds back into a live Readiness Score that predicts when you'll be exam-ready and names the specific topics still holding you back — not a completion percentage frozen at the end of a course.
Adaptive roadmap
A day-by-day plan built from your diagnostic and rebuilt automatically as you progress — weighted toward your actual gaps, not a generic syllabus.
Practice loop
Practice questions, mock exams, and spaced-repetition review, self-paced, with mastery tracked across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles.
Readiness prediction
A live score with a predicted ready-by date and the specific topics still dragging it down, recalculated after every session.
Certifying a team for ITIL 4 Foundation, not just yourself?
Edureify also runs as a team platform for L&D leaders: every team member gets the same self-paced diagnostic-to-readiness loop, and managers get a live dashboard showing each person's Readiness Score, predicted ready-by date, and what's specifically holding them back — plus a portfolio view for reporting on ITIL 4 Foundation readiness across the whole team.
How GreyCampus approaches ITIL 4 Foundation prep
GreyCampus is PeopleCert-accredited for ITIL, and its ITIL® 4 Foundation package is priced below many accredited providers: $480 self-learning or $830 with a two-day bootcamp, including the exam voucher, two simulated exams, practice questions, one retake if the first attempt fails, and 25 PMI PDUs.
We didn't find a diagnostic or readiness score in the package, so the two simulated exams are your main signal before booking.
Edureify maps your strengths on the guiding principles, practice definitions and the seven detailed practices, then targets practice where it counts. The Readiness Score and predicted date tell you when you're consistently over 65%, so you can aim to pass on the first attempt rather than leaning on the retake.
Edureify and GreyCampus, feature by feature
GreyCampus's ITIL 4 Foundation package is PeopleCert-accredited and includes the exam voucher, two simulated exams, one retake and 25 PDUs.
| Feature | Edureify | GreyCampus |
|---|---|---|
| Diagnostic baseline test | Included | Not included |
| Predictive Readiness Score | Included | Not included |
| Adaptive daily roadmap | Included | Not included |
| Predicted ready-by date | Included | Not included |
| 1:1 AI tutor (persistent session memory) | Included | Not included |
| Exam voucher included | Not included | Included |
| Exam retake included | Not included | One retake if first attempt fails |
| Optional live bootcamp | Not included | 2-day bootcamp ($830 package) |
| PMI PDUs | Not offered | 25 PDUs |
| Access period | 1 year | 1 year |
GreyCampus details checked November 2026 from its published ITIL 4 Foundation page; confirm current pricing and guarantee terms with GreyCampus.
See what's included in the Edureify ITIL 4 Foundation program
View the ITIL 4 Foundation programWhat each one costs
Prices move with promotions and bundle contents — check both providers before you buy.
ITIL® 4 Foundation Training and Certification
$480 (self-learning) / $830 (with bootcamp)
Lectures, practice questions, two simulated exams, exam voucher, one retake if the first attempt fails, and 25 PDUs; optional 2-day bootcamp.
Access 1 year
Edureify ITIL 4 Foundation Program
$49–$599
Diagnostic, adaptive roadmap, practice loop, your Readiness Score, and unlimited AI tutor sessions.
Access 1 year
Track record and outcomes
Edureify outcomes
Readiness visibility
Continuous
Recalculated each session, so you can see when you're consistently above 26 of 40.
GreyCampus outcomes
Published pass-rate data
Not available
GreyCampus doesn't publish an ITIL 4 Foundation pass rate on the page we reviewed; it lists a money-back guarantee whose terms are not stated.
What studying on each one feels like
User experience — Edureify
Get it right first time
Book when your Readiness Score says you're ready, rather than relying on a retake.
Practice that adapts
Question sets shift toward the ITIL practices you keep missing.
User experience — GreyCampus
Strong value bundle
Voucher, one retake, two simulated exams and 25 PDUs at $480 for self-learning.
Optional bootcamp
A two-day live bootcamp is available in the $830 package.
Questions people ask before choosing
Does GreyCampus include a free ITIL 4 retake?
Its ITIL 4 Foundation page lists one exam retake if the first attempt fails, alongside a '100% money-back guarantee' whose terms aren't stated on the page.
How long is GreyCampus access?
One year for lectures, practice questions and simulated exams — the same length as Edureify access.
Can GreyCampus tell me when I'm ready to book ITIL 4 Foundation?
Its two simulated exams give you a score, but we found no readiness forecast. Edureify predicts a ready-by date from your full practice history.
Edureify vs GreyCampus: which is right for you?
GreyCampus is hard to beat on price if you want the voucher, a retake safety net and PDUs bundled, and two simulated exams are enough evidence for you.
Edureify is the better choice if you'd rather pinpoint weak practices from day one and wait for a forecast that says you'll pass on the first attempt.
A retake is insurance; a Readiness Score is information — both have their place.
Start with Edureify