Diagnostic
A calibrated baseline test, taken solo, that maps exactly where you stand across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles before you study anything.
About the ITIL 4 Foundation exam
ITIL 4 Foundation is PeopleCert's entry-level certificate in IT service management, covering service management concepts, the seven guiding principles, the four dimensions, the service value system and value chain, and ITIL practices. It suits service desk, operations and IT management staff, and anyone joining an ITIL-based organization. The exam has 40 multiple-choice questions, one mark each with no negative marking, in 60 minutes (75 for non-native speakers), closed book; you need 26 of 40 (65%). Seven practices studied in detail carry 42.5% of the marks. ITIL (Version 5) Foundation launched in February 2026 and ITIL 4 Foundation is still offered alongside it; several providers quote 31 December 2027 as PeopleCert's planned ITIL 4 sunset, but PeopleCert's exam page names no date. Edureify's plan budgets roughly 24–32 hours of study.
The Edureify Readiness System
Edureify runs on one loop: a Diagnostic maps exactly where you stand across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles before you study anything, an adaptive Roadmap turns that into a day-by-day plan weighted toward your actual gaps, a self-paced Practice Loop of questions, mock exams, and spaced review builds mastery topic by topic, and an Intervention layer steps in the moment your progress stalls. Every session feeds back into a live Readiness Score that predicts when you'll be exam-ready and names the specific topics still holding you back — not a completion percentage frozen at the end of a course.
Adaptive roadmap
A day-by-day plan built from your diagnostic and rebuilt automatically as you progress — weighted toward your actual gaps, not a generic syllabus.
Practice loop
Practice questions, mock exams, and spaced-repetition review, self-paced, with mastery tracked across the seven ITIL practices examined in detail, the purpose and terms of 15 practices, and the guiding principles.
Readiness prediction
A live score with a predicted ready-by date and the specific topics still dragging it down, recalculated after every session.
Certifying a team for ITIL 4 Foundation, not just yourself?
Edureify also runs as a team platform for L&D leaders: every team member gets the same self-paced diagnostic-to-readiness loop, and managers get a live dashboard showing each person's Readiness Score, predicted ready-by date, and what's specifically holding them back — plus a portfolio view for reporting on ITIL 4 Foundation readiness across the whole team.
How Good e-Learning approaches ITIL 4 Foundation prep
Good e-Learning's ITIL® 4 Foundation self-paced online training is accredited content from a framework specialist, with the exam voucher, two PeopleCert practice tests and tutor support included. The course page also advertises a 97% first-time pass rate.
A provider-wide pass rate describes other learners, not you. We found no diagnostic or readiness score on the course page, so knowing whether you're solid on the seven practices in detail — 17 of the 40 marks — comes down to your two practice tests.
Edureify maps your starting point on the seven detailed practices, the 15 practice purposes and the guiding principles, then aims daily study at the gaps. Your Readiness Score forecasts when you'll consistently clear 26 of 40.
Edureify and Good e-Learning, feature by feature
Good e-Learning's ITIL 4 Foundation course includes the exam voucher, two PeopleCert practice tests and tutor support from an accredited framework specialist.
| Feature | Edureify | Good e-Learning |
|---|---|---|
| Diagnostic baseline test | Included | Not included |
| Predictive Readiness Score | Included | Not included |
| Adaptive daily roadmap | Included | Not included |
| Predicted ready-by date | Included | Not included |
| 1:1 AI tutor (persistent session memory) | Included | Not included |
| Exam voucher included | Not included | Included |
| PeopleCert practice tests | Edureify mock exams | Two included |
| Human tutor support | Not included | Included |
| Access period | 1 year | 6 months |
Competitor information checked November 2026 against Good e-Learning's ITIL 4 Foundation page; prices and inclusions change, so verify on their site.
See what's included in the Edureify ITIL 4 Foundation program
View the ITIL 4 Foundation programWhat each one costs
Prices move with promotions and bundle contents — check both providers before you buy.
ITIL® 4 Foundation (self-paced online training)
$679 (€649 excl. VAT)
Accredited self-paced course with the exam voucher, two PeopleCert practice tests and tutor support.
Access 6 months
Edureify ITIL 4 Foundation Program
$49–$599
Diagnostic, adaptive roadmap, practice loop, your Readiness Score, and unlimited AI tutor sessions.
Access 1 year
Track record and outcomes
Edureify outcomes
Readiness visibility
Continuous
Updated after each session, with your weakest ITIL practices named.
Good e-Learning outcomes
First-time pass rate (provider claim)
97% (claimed)
Good e-Learning's ITIL 4 Foundation page claims a 97% first-time pass rate; its homepage claims 95% overall. No methodology is stated for either figure.
What studying on each one feels like
User experience — Edureify
Weighted to the heavy practices
The roadmap leans on the seven detailed practices when that's where your marks are slipping.
Your own forecast
A personal ready-by date instead of an average across other learners.
User experience — Good e-Learning
Everything in one bundle
Course, voucher, two PeopleCert practice tests and tutor support for a single price.
Framework specialist
Accredited content from a provider focused on ITIL, TOGAF and similar frameworks.
Questions people ask before choosing
What does Good e-Learning's 97% pass rate mean?
It's Good e-Learning's own claim on its ITIL 4 Foundation page; no methodology or sample is stated, so treat it as marketing rather than an audited figure.
Should I take ITIL 4 or ITIL Version 5 Foundation now?
Both are on sale. ITIL 4 Foundation is accepted as the prerequisite for higher Version 5 modules, and a planned ITIL 4 sunset of 31 December 2027 is widely quoted but not confirmed on PeopleCert's exam page.
Does Good e-Learning tell me when I'm ready for ITIL 4 Foundation?
You get two practice tests and tutor support, but no readiness score on the course page. Edureify's score and predicted date are built for that question.
Edureify vs Good e-Learning: which is right for you?
Good e-Learning is the right call if you want accredited content, the exam voucher and PeopleCert practice tests in a single purchase and you're confident reading your own mock results.
Edureify is the right call if you want to see exactly which practices and principles are costing you marks, and a forecast of when you'll pass.
A provider's pass rate describes its past students; your Readiness Score describes you.
Start with Edureify