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★ 43,965+ ITIL 4 Foundation candidates assessed this year

Know exactly where you stand
before investing months in
ITIL 4 Foundation preparation.

14 exam-based questions across all 7 domains. Discover your strongest and weakest domains, identify where you'll gain points fastest, and get a personalised readiness report in 14 minutes.

91%
discovered a weakness they didn't know they had
+34%
average readiness improvement after following their plan
14 min
personalised readiness assessment
No credit card No Login required Results in 14 minutes Personalised report
12 ITIL 4 Foundation candidates took this test today  ·  Trusted by 43,965+ this year

What this test does

1
Diagnoses gaps - not just a score
14 scenario-based questions mirror real ITIL 4 Foundation difficulty. Every answer is analysed for speed, confidence, and domain accuracy.
2
Identifies the domains with the biggest impact on your score
Most ITIL 4 Foundation failures come from just 1–2 weak domains. This test finds yours - by name - so you know exactly where to focus.
3
Gives you a pass-ready date and daily plan
Your report includes a predicted date you'll cross the 90% readiness threshold and a day-by-day study schedule built around your gaps.

ITIL 4 Foundation domains covered in this test

Understand the purpose and components of the ITIL service value system
1
3 of exam
Understand the four dimensions of service management
2
5 of exam
Understand the activities of the service value chain, and how they interconnect
2
5 of exam
Understand the key concepts of service management
5
13 of exam
Understand how the ITIL guiding principles can help an organization adopt and adapt service management
6
15 of exam
Know the purpose and key terms of 15 ITIL practices
7
17 of exam
Understand 7 ITIL practices
17
42 of exam

Stop guessing.
Know your ITIL 4 Foundation gaps before exam day.

Free, instant, no login. Takes 14 minutes. Your report shows exactly what to fix - by domain.

No credit card No email to start Instant result

Frequently asked questions

How hard is the ITIL 4 Foundation exam? +
It is an entry-level exam, but it is stricter than many expect. Questions depend on exact ITIL 4 definitions for terms like value, outcome, utility and warranty. Experienced IT staff often pick what their own service desk does instead of the official definition. Telling the seven guiding principles apart in scenario questions also takes practice.
What is the ITIL 4 Foundation exam format? +
The exam has 40 multiple-choice questions in 60 minutes, and it is closed book. You can take it online with remote proctoring through PeopleCert or at an accredited training organization. Candidates taking it in a non-native language can usually get extra time. Questions are mostly short and definition-based, so time is rarely the main problem.
What is the passing score for ITIL 4 Foundation? +
You need 65%, which is 26 out of 40 correct. There is no negative marking, so answer every question. PeopleCert has introduced renewal options for ITIL certifications, so check its site for current validity rules before you plan around the credential. Aim for consistently 75% or more on practice exams before booking.
What topics are most tested on ITIL 4 Foundation? +
Expect questions on key concepts of service management, the four dimensions, the service value system and value chain, the seven guiding principles, and the purpose and key terms of selected practices. Practices like incident, problem, change enablement and service request management are commonly confused, so learn the differences in purpose.
Should I take ITIL 4 Foundation now that ITIL Version 5 exists? +
ITIL Version 5 launched in 2026 and is the newer version. ITIL 4 Foundation is still available, and no retirement date has been announced. Take ITIL 4 if your employer or contract requires it. If you are starting fresh with no requirement, Version 5 is the better long-term choice. Do not mix materials from the two versions.
How long should I study for ITIL 4 Foundation? +
Most people need two to four weeks, or about 15 to 25 hours, depending on their IT background. A two- or three-day accredited course is common but not required unless you buy a course-and-exam bundle. Practice exams are the best indicator: aim to score comfortably above 65% before booking.