Overview
Prepare infrastructure for devices has three functional groups and 18 listed skills. Adding devices to Microsoft Entra ID covers choosing between registration and Microsoft Entra join, performing each, and building device groups with dynamic membership rules. Enrolling devices to Microsoft Intune covers enrollment settings and restrictions, automatic Windows enrollment, personal enrollment for Apple devices, Android Enterprise profiles, Apple Business Manager, Samsung Knox Mobile Enrollment and Google zero-touch.
The third group, implementing identity and compliance, is the largest. It asks you to manage Intune and Windows 365 roles with scope tags, protect sensitive changes with multi-admin approval, write compliance policies for each platform, feed compliance into Conditional Access, and configure Windows Hello for Business, Windows LAPS and local group membership through Intune. Almost every later task in the exam assumes these foundations are already in place.
How it's tested
Domain 1 items tend to describe who owns a device, which platform it runs and what the organization needs to control. You then pick a join type, an enrollment method, an RBAC design or a compliance setting. Several options are usually valid Intune features, so the deciding detail is ownership, licensing or the scope of an administrator.
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Ownership to enrollment method
A scenario states corporate or personal ownership and a platform, and you choose the Entra join type or Intune enrollment path that fits.
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Least-privilege administration
A delegation requirement is given, and you combine an Intune role, member groups, scope groups and scope tags so admins see only their devices.
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Compliance into access
Users must reach Microsoft 365 only from healthy devices, so you pair a compliance policy with a Conditional Access grant control.
A company buys iPads in bulk and wants them supervised and enrolled without the user doing anything. Personal enrollment through Company Portal cannot supervise devices, so it is out. The answer is Automated Device Enrollment through Apple Business Manager, which requires an Apple MDM push certificate in Intune and an enrollment program token, plus an enrollment profile assigned to the device serials synced from Apple.
Functional groups 3
Official functional groups from the Microsoft outline, in outline order.
1.1 Add devices to Microsoft Entra IDJoin type selection, joining and registering devices, and device groups with dynamic rules.
- What it means
- This group covers choosing between Microsoft Entra registration and Microsoft Entra join, performing each on Windows devices, and organizing devices in Microsoft Entra groups, including dynamic membership rules that place devices automatically based on attributes such as operating system, ownership or Autopilot identifiers.
- What to understand
- Registration suits personal devices: the user adds a work account and the device keeps a local or consumer identity. Microsoft Entra join suits organization-owned Windows devices, where users sign in with work accounts and the device is fully managed. Hybrid join exists for devices that must stay in on-premises Active Directory. Dynamic device groups need Microsoft Entra ID P1 and use rules such as device.deviceOSType or devicePhysicalIds containing ZTDId for Autopilot devices.
- How it shows up
- A scenario describes ownership and sign-in needs, and you pick registration, Entra join or hybrid join, or you write the dynamic rule that collects the right devices.
- Common confusion
- Treating registration and join as interchangeable; registration leaves the personal identity in place while join makes the work account the device sign-in.
1.2 Enroll devices to Microsoft IntuneEnrollment settings, restrictions and the enrollment paths for Windows, Apple and Android devices.
- What it means
- This group covers how devices become managed by Intune: enrollment restrictions and device limits, automatic MDM enrollment for Windows, user-initiated enrollment for personal macOS, iOS and iPadOS devices, Android Enterprise profiles, troubleshooting failed enrollments, and the corporate channels provided by Apple Business Manager, Samsung Knox Mobile Enrollment and Google zero-touch.
- What to understand
- Windows automatic enrollment is configured in the MDM user scope and triggers when a user joins or registers the device. Apple enrollment needs an Apple MDM push certificate, and corporate Apple devices use Automated Device Enrollment tokens from Apple Business Manager to become supervised. Android Enterprise offers fully managed, dedicated, corporate-owned with work profile and personally owned work profile modes. Platform and device limit restrictions often explain blocked enrollments.
- How it shows up
- Expect a platform, an ownership model and a desired user experience, then choose the enrollment profile or diagnose why enrollment was blocked.
- Common confusion
- Mixing up dedicated and fully managed Android devices; dedicated is for single-purpose or kiosk use without a user affinity, fully managed is one user's corporate phone.
1.3 Implement identity and complianceIntune and Windows 365 RBAC, scope tags, multi-admin approval, compliance, Conditional Access, Windows Hello for Business, Windows LAPS and local groups.
- What it means
- This group covers delegating administration with built-in and custom Intune and Windows 365 roles, limiting visibility with scope tags, requiring a second approver for sensitive changes, defining compliance for each platform, enforcing compliance through Conditional Access, deploying Windows Hello for Business, managing Windows LAPS and controlling membership of local groups such as Administrators.
- What to understand
- An Intune role assignment has three parts: the role, the admin group that receives it, and the scope groups it can act on, while scope tags filter which objects those admins see. Multi-admin approval uses access policies so a second admin must approve changes to protected areas such as apps or scripts. Compliance policies mark devices compliant or not, and Conditional Access consumes that state. Windows LAPS needs the Entra tenant setting enabled plus an Intune account protection policy.
- How it shows up
- Scenarios ask you to delegate safely, block noncompliant devices from cloud apps, or rotate and retrieve local admin passwords with the fewest steps.
- Common confusion
- Believing a compliance policy blocks access by itself; it only reports state, and Conditional Access is what grants or blocks the sign-in.
High-yield concepts
The terms, rules and formulas this domain turns into questions most often.
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Microsoft Entra registered
A personal device with a work account added, keeping its own sign-in identity.
- Remember
- Typical for BYOD; the user keeps control of the device.
- Tested as
- Join type selection questions.
- Trap
- Choosing it for corporate Windows laptops that need full device management.
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Microsoft Entra joined
An organization-owned Windows device whose sign-in identity is the work account.
- Remember
- Default target for Autopilot and cloud-native Windows.
- Tested as
- Join type and Autopilot prerequisites.
- Trap
- Assuming it requires on-premises Active Directory.
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Dynamic device groups
Microsoft Entra groups whose membership comes from device attribute rules.
- Remember
- Requires Entra ID P1; rules can match ZTDId for Autopilot devices.
- Tested as
- Targeting and group design questions.
- Trap
- Using an assigned group when the scenario wants automatic membership.
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Enrollment restrictions
Platform and device limit rules that decide which devices can enroll.
- Remember
- Restrictions are prioritized; the default applies when none match.
- Tested as
- Enrollment troubleshooting.
- Trap
- Blaming licensing when a device limit restriction blocked the user.
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Apple MDM push certificate
The certificate Intune needs before any Apple device can enroll.
- Remember
- It expires yearly and must be renewed with the same Apple ID.
- Tested as
- Apple enrollment prerequisites.
- Trap
- Creating a new certificate with a different Apple ID, which forces re-enrollment.
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Automated Device Enrollment
Apple's corporate enrollment through Apple Business Manager using a token in Intune.
- Remember
- Produces supervised devices with no user setup steps.
- Tested as
- Corporate iOS, iPadOS and macOS scenarios.
- Trap
- Picking Company Portal enrollment for supervised corporate devices.
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Android Enterprise modes
Fully managed, dedicated, corporate-owned work profile and personally owned work profile.
- Remember
- Ownership and user affinity decide the mode.
- Tested as
- Android enrollment profile questions.
- Trap
- Using a personally owned work profile for company-bought phones.
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Scope tags
Labels that limit which Intune objects an admin can see and manage.
- Remember
- They work together with role assignment scope groups.
- Tested as
- Delegated administration scenarios.
- Trap
- Thinking a role alone restricts visibility to one region.
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Multi-admin approval
Access policies that require a second administrator to approve protected changes.
- Remember
- Applies to areas such as apps, scripts and role changes.
- Tested as
- Change control and insider risk questions.
- Trap
- Confusing it with Privileged Identity Management activation.
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Compliance plus Conditional Access
Compliance policies evaluate devices; Conditional Access requires a compliant device to grant access.
- Remember
- Set the tenant default for devices with no compliance policy.
- Tested as
- Access control scenarios.
- Trap
- Expecting the compliance policy itself to block sign-in.
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Windows LAPS
Automatically managed local administrator passwords backed up to Entra ID or Active Directory.
- Remember
- Enable LAPS in Entra device settings, then assign an Intune LAPS policy.
- Tested as
- Local admin security questions.
- Trap
- Deploying the legacy LAPS client to cloud-joined devices.
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Local user group membership policy
An Intune account protection policy that adds, replaces or removes local group members.
- Remember
- Replace overwrites existing members; update only adds or removes.
- Tested as
- Local Administrators control questions.
- Trap
- Using replace and accidentally removing required accounts.
Side by side
Concepts candidates mix up, compared on the point that decides the answer.
Device identity options
| Concept | Meaning | Key difference | Common trap |
|---|---|---|---|
| Microsoft Entra registered | Work account added to a personal device | Device keeps personal sign-in | Using it for corporate laptops |
| Microsoft Entra joined | Device signs in with work accounts only | Cloud-only, no domain controller needed | Assuming line of sight to AD is required |
| Microsoft Entra hybrid joined | Device in on-premises AD and Entra ID | Needs Entra Connect or cloud sync and AD | Choosing it for a cloud-only tenant |
Android Enterprise enrollment modes
| Concept | Meaning | Key difference | Common trap |
|---|---|---|---|
| Fully managed | Corporate phone for one user | Whole device is managed | Confusing it with dedicated |
| Dedicated | Single-purpose or shared kiosk device | No user affinity | Expecting per-user email setup |
| Corporate-owned work profile | Company device that allows personal use | Separate personal and work spaces | Treating it as BYOD |
| Personally owned work profile | Employee's own phone with a work container | Company manages only the work profile | Using it for bought devices |
Intune RBAC building blocks
| Concept | Meaning | Key difference | Common trap |
|---|---|---|---|
| Role | Set of allowed actions | Defines what can be done | Assuming it limits which devices |
| Members | Admin group receiving the role | Defines who acts | Assigning to device groups |
| Scope groups | Users or devices the admins can manage | Defines targets of actions | Confusing with scope tags |
| Scope tags | Labels on objects for visibility | Defines what admins see | Forgetting to tag policies |
Exam traps
Each trap is an answer that looks right. Learn the clue that should change your mind.
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Registration for corporate devices
- What candidates pick
- Microsoft Entra registration for company-owned Windows PCs.
- Why it looks right
- Registration sounds lighter and quicker to roll out.
- Why it's wrong
- Registered devices keep a personal sign-in and are not the target of Autopilot or full device policies; corporate Windows devices should be Entra joined.
Clue to watch for The scenario says the organization owns the devices and users sign in with work accounts.
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Company Portal for supervised iPads
- What candidates pick
- User enrollment through Company Portal for bulk corporate iPads.
- Why it looks right
- Company Portal is the familiar enrollment app.
- Why it's wrong
- Only Automated Device Enrollment through Apple Business Manager supervises devices and removes user setup steps.
Clue to watch for Words such as supervised, zero touch or purchased through Apple.
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Role without scope
- What candidates pick
- Assign the Help Desk Operator role and stop there.
- Why it looks right
- The role name matches the job.
- Why it's wrong
- Without scope groups and scope tags, the admins can act on and see every device in the tenant.
Clue to watch for A requirement that admins manage only one region or business unit.
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Compliance alone blocks access
- What candidates pick
- Create a stricter compliance policy to stop risky devices reaching email.
- Why it looks right
- Compliance sounds like enforcement.
- Why it's wrong
- Compliance only sets device state; a Conditional Access policy requiring a compliant device is what blocks access.
Clue to watch for The requirement mentions blocking access to Microsoft 365 or Exchange Online.
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Legacy LAPS on cloud devices
- What candidates pick
- Deploy the legacy LAPS MSI and a Group Policy to Entra joined devices.
- Why it looks right
- Legacy LAPS is well known from on-premises environments.
- Why it's wrong
- Windows LAPS is built into supported Windows versions and is configured through Intune with backup to Entra ID.
Clue to watch for Devices are cloud-joined and managed by Intune.
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Dedicated mode for a personal-use phone
- What candidates pick
- Android dedicated enrollment for company phones employees also use personally.
- Why it looks right
- Dedicated sounds like dedicated corporate ownership.
- Why it's wrong
- Dedicated has no user affinity; corporate-owned with work profile allows personal use on company devices.
Clue to watch for The scenario allows personal apps on company-bought Android devices.
Answer framework
Use these steps when a Domain 1 scenario asks how a device should join, enroll or be governed.
- Establish ownership first: corporate-owned or personal, because it decides between join and registration and between corporate and personal enrollment channels.
- Identify the platform and any purchase channel such as Apple Business Manager, Knox Mobile Enrollment or zero-touch, which signals a corporate enrollment profile.
- Check prerequisites the scenario may hide: MDM user scope, the Apple push certificate, licensing for dynamic groups, and enrollment restrictions or device limits.
- For delegation, assemble role, member group, scope groups and scope tags, and add multi-admin approval when changes need a second approver.
- For trust and access, write the compliance policy, then require compliance in Conditional Access, and harden sign-in with Windows Hello for Business and Windows LAPS.
Practice question
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Study strategy
Begin with identity, because Intune targeting and Conditional Access both depend on it. Join one Windows test device to Microsoft Entra ID and register another, then compare what each looks like in the Entra and Intune portals. Create a dynamic device group and confirm membership updates.
Next, work through enrollment one platform at a time in a trial tenant. Configure the MDM user scope, set enrollment restrictions and a device limit, upload an Apple MDM push certificate, and create each Android Enterprise profile so the differences become concrete. Read the Apple Business Manager, Knox and zero-touch setup pages even if you lack hardware.
Finish with governance: build a custom role, assign it with scope tags, turn on multi-admin approval, write a compliance policy, and require compliance in Conditional Access. Deploy Windows LAPS and retrieve a password from the portal. Then test yourself with scenario questions that mix ownership and platform details.
FAQ
How much of MD-102 is Domain 1, Prepare infrastructure for devices?
Microsoft weights Prepare infrastructure for devices at 20–25% of the exam, across three functional groups with 18 listed skills.
Is MD-102 retiring or being replaced?
Not as of 31 October 2026. The exam is active, and Microsoft updated the English version on 27 October 2026 with minor changes to several functional groups.
When should I use hybrid join instead of Microsoft Entra join?
Use hybrid join only when devices must remain in on-premises Active Directory, for example because of Group Policy or legacy authentication dependencies. New cloud-managed Windows devices are usually Entra joined.
What do I need before Apple devices can enroll in Intune?
An Apple MDM push certificate uploaded to Intune. Corporate devices also need an Automated Device Enrollment token from Apple Business Manager and an enrollment profile.
What is the difference between scope groups and scope tags?
Scope groups define which users or devices an admin can act on. Scope tags control which Intune objects, such as policies and apps, the admin can see.
Does a compliance policy block noncompliant devices?
No. It marks devices compliant or noncompliant and can notify or lock them. A Conditional Access policy that requires a compliant device does the blocking.
What is required for Windows LAPS with Intune?
Enable Microsoft Entra LAPS in the tenant device settings, then assign an Intune account protection LAPS policy that sets the backup directory and password rules.
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Test your Domain 1 knowledge
You have covered join types, Intune enrollment for each platform, RBAC with scope tags, compliance and Windows LAPS. Check whether you can pick the right enrollment path under time pressure.
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