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Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

MD-102 Cheat Sheet

MD-102 Tests Picking the Right Intune Mechanism for Ownership and Platform

MD-102 is for admins who deploy and secure Windows, Apple and Android devices through Intune. Before choosing any feature, settle who owns the device, whether it is enrolled, and which licence or add-on the scenario assumes.

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Among the harder certs
Avg: Not published by Microsoft
Pass: 750 / 1000
Most candidates understand Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) concepts — and still fail. This exam tests how you apply knowledge under pressure.

MD-102 Domain Map (skills measured 27 October 2026)

Most options are real Intune features; the deciding detail is ownership, enrollment state, TPM 2.0, user presence or add-on licensing. Choose the least destructive action that meets the goal. 700/1000 to pass in 100 minutes; Microsoft does not publish the question count.

  1. 01
    Prepare infrastructure (20–25%) — Entra join vs. registration, enrollment restrictions, Apple ADE, Android Enterprise modes, RBAC scope tags, compliance, Windows LAPS
  2. 02
    Manage and maintain devices (25–30%) — Autopilot modes and device preparation, Windows 365, settings catalog, filters, Intune Suite add-ons, remote actions
  3. 03
    Protect devices (15–20%) — endpoint security policies, baselines, BitLocker, ASR, Defender connector, update rings, feature and expedited updates, Hotpatch
  4. 04
    Manage and secure apps (15–20%) — Win32 vs. LOB, detection and supersedence, VPP, Managed Google Play, app protection and configuration policies
  5. 05
    Automation, monitoring and reporting (10–15%) — Graph permissions, Security Copilot agents, custom compliance, Remediations, Endpoint Analytics, Log Analytics

Wrong instinct vs correct approach

300 company-bought Android phones, one per employee, who may also install personal apps from Google Play
✕ Wrong instinct

Enroll them as dedicated devices

✓ Correct approach

Dedicated mode has no user affinity and suits kiosks. Corporate-owned with work profile keeps the device under IT control while separating a personal space for Play apps. A personally owned work profile is for BYOD, not company purchases.

Developers on standard accounts need to run one signed installer elevated, with IT approving each elevation
✕ Wrong instinct

Add the developers to the local Administrators group

✓ Correct approach

Use Endpoint Privilege Management, an Intune Suite add-on: an elevation settings policy plus an elevation rule for the file set to support-approved. Users stay standard and only the approved file runs elevated.

A zero-day security update must reach all Windows devices within days despite 14-day quality deferrals
✕ Wrong instinct

Pause the update rings and shorten the deferral

✓ Correct approach

Deploy an expedited quality update policy for that specific fix; it overrides deferrals without permanently changing ring behaviour. Rings control timing, feature update policies pin the Windows version, and Hotpatch still needs restarts in baseline months.

A nightly Azure Automation runbook must read all Intune devices through Graph with nobody signed in
✕ Wrong instinct

Grant delegated DeviceManagement scopes to an admin account

✓ Correct approach

Unattended jobs need application permissions, such as read access to managed devices, with admin consent, granted to the runbook's managed identity or an app registration. Delegated scopes require a signed-in user and would fail at night.

A departing employee's personal phone is enrolled in Intune and still holds work email
✕ Wrong instinct

Send a full wipe to the device

✓ Correct approach

Retire removes corporate apps, data and profiles while leaving personal content, which fits a personally owned device. Wipe resets corporate devices; delete only removes the Intune record and cleans nothing on the device itself.

Know these cold

  • ▸ Corporate Windows = Entra joined; personal device with work account = Entra registered
  • ▸ Renew the Apple MDM push certificate yearly with the same Apple ID or every device re-enrolls
  • ▸ Supervised corporate iPads come only from Automated Device Enrollment through Apple Business Manager
  • ▸ Intune RBAC = role + members + scope groups + scope tags; omit scope and admins see everything
  • ▸ Local group membership — eplace overwrites existing members; update only adds or removes
  • ▸ Assignment filters evaluate at check-in; dynamic groups wait for membership processing
  • ▸ Quality updates defer up to 30 days, feature updates up to 365
  • ▸ Run ASR rules in audit mode first, then enforce with exclusions
  • ▸ Available apps wait in Company Portal; required apps install automatically; supersedence replaces old versions
  • ▸ Send Intune logs to Log Analytics before building workbooks or Azure Monitor alerts

Can you answer these without checking your notes?

In this scenario: "300 company-bought Android phones, one per employee, who may also install personal apps from Google Play" — what should you do first?
Dedicated mode has no user affinity and suits kiosks. Corporate-owned with work profile keeps the device under IT control while separating a personal space for Play apps. A personally owned work profile is for BYOD, not company purchases.
In this scenario: "Developers on standard accounts need to run one signed installer elevated, with IT approving each elevation" — what should you do first?
Use Endpoint Privilege Management, an Intune Suite add-on: an elevation settings policy plus an elevation rule for the file set to support-approved. Users stay standard and only the approved file runs elevated.
In this scenario: "A zero-day security update must reach all Windows devices within days despite 14-day quality deferrals" — what should you do first?
Deploy an expedited quality update policy for that specific fix; it overrides deferrals without permanently changing ring behaviour. Rings control timing, feature update policies pin the Windows version, and Hotpatch still needs restarts in baseline months.

Common Exam Mistakes — What candidates get wrong

Expecting a compliance policy by itself to block access to email

Intune compliance only marks device state. Blocking Exchange Online needs Conditional Access requiring a compliant device. For Defender risk, add machine risk score to the compliance policy after enabling the Defender for Endpoint connector, then let Conditional Access act on it.

Choosing an Autopilot mode without checking TPM, user presence and join type

Self-deploying needs TPM 2.0 attestation, no user and Entra join only. Pre-provisioning also needs TPM 2.0 and still leaves a user phase. User-driven supports hybrid join. Device preparation policies skip hardware hash import but do not cover hybrid join.

Uploading an EXE installer as a line-of-business app

LOB handles single MSI or app package files. EXE or scripted installers need the Win32 type, packaged as .intunewin, with detection rules, requirements, dependencies and supersedence. Weak detection rules cause false failures or reinstall loops even when setup succeeded.

Requiring enrollment for BYOD phones that only need data protection

App protection policies work on unenrolled iOS and Android devices; pair them with the Conditional Access grant Require app protection policy. Unenrolled devices cannot report compliance, and app configuration must use the managed apps channel, not managed devices.

Using a platform script for a check that must repeat daily

Platform scripts run once per assignment unless changed. Remediations run detection and remediation pairs hourly or daily, and detection exit code 1 triggers the fix. Custom compliance scripts only report state through JSON rules; they never repair anything.

Resources to help you pass Endpoint Administrator MD-102 on your first attempt

MD-102 turns on ownership, enrollment state and licensing. See which Intune choices still trip you up.