Diagnostic
A calibrated baseline test, taken solo, that maps exactly where you stand across the ITIL value system, key ITIL terms and definitions, and the product and service lifecycle before you study anything.
About the ITIL 5 Foundation exam
ITIL Foundation (Version 5) is PeopleCert's new entry-level ITIL certification, released from February 2026 with a syllabus dated that month. It reframes ITIL as guidance for digital product and service management, adding ideas such as user experience, sustainability, value streams and the role of AI. It suits IT staff, service owners, product people and managers who need a shared service vocabulary. The exam has 40 multiple-choice questions, one mark each with no negative marking, in 60 minutes (75 for candidates sitting in a non-native language), closed book; you need 26 of 40 (65%). The ITIL value system carries 40% of the marks and key terms 30%. ITIL 4 Foundation is still offered, and ITIL 4 holders can take a shorter Version 5 Bridge. Edureify's plan budgets roughly 22–31 hours of study.
The Edureify Readiness System
Edureify runs on one loop: a Diagnostic maps exactly where you stand across the ITIL value system, key ITIL terms and definitions, and the product and service lifecycle before you study anything, an adaptive Roadmap turns that into a day-by-day plan weighted toward your actual gaps, a self-paced Practice Loop of questions, mock exams, and spaced review builds mastery topic by topic, and an Intervention layer steps in the moment your progress stalls. Every session feeds back into a live Readiness Score that predicts when you'll be exam-ready and names the specific topics still holding you back — not a completion percentage frozen at the end of a course.
Adaptive roadmap
A day-by-day plan built from your diagnostic and rebuilt automatically as you progress — weighted toward your actual gaps, not a generic syllabus.
Practice loop
Practice questions, mock exams, and spaced-repetition review, self-paced, with mastery tracked across the ITIL value system, key ITIL terms and definitions, and the product and service lifecycle.
Readiness prediction
A live score with a predicted ready-by date and the specific topics still dragging it down, recalculated after every session.
Certifying a team for ITIL 5 Foundation, not just yourself?
Edureify also runs as a team platform for L&D leaders: every team member gets the same self-paced diagnostic-to-readiness loop, and managers get a live dashboard showing each person's Readiness Score, predicted ready-by date, and what's specifically holding them back — plus a portfolio view for reporting on ITIL 5 Foundation readiness across the whole team.
How Good e-Learning approaches ITIL 5 Foundation prep
Good e-Learning's ITIL® Foundation (Version 5) Self-Paced eLearning is accredited framework content with the exam voucher, two PeopleCert practice exams and tutor support included. For a brand-new syllabus, practice papers from the exam institute itself are a genuine advantage.
Two mock exams tell you where you scored on those attempts, but we found no diagnostic, readiness score or adaptive plan on the course page. Spotting whether the value system or the new Version 5 terminology is holding you back is still up to you.
Edureify maps your starting point across the value system, key terms and the product and service lifecycle, then sets a daily plan weighted to the 40% and 30% areas where you're weakest. Your Readiness Score shows when you're consistently above 65%.
Edureify and Good e-Learning, feature by feature
Good e-Learning's ITIL Version 5 course includes the exam voucher, two PeopleCert practice exams and tutor support.
| Feature | Edureify | Good e-Learning |
|---|---|---|
| Diagnostic baseline test | Included | Not included |
| Predictive Readiness Score | Included | Not included |
| Adaptive daily roadmap | Included | Not included |
| Predicted ready-by date | Included | Not included |
| 1:1 AI tutor (persistent session memory) | Included | Not included |
| Exam voucher included | Not included | Included |
| Official PeopleCert practice exams | Edureify mock exams | Two included |
| Human tutor support | Not included | Included |
| Access period | 1 year | 6 months |
Good e-Learning details checked November 2026 from its published product page; bundles and prices change, so confirm before you buy.
See what's included in the Edureify ITIL 5 Foundation program
View the ITIL 5 Foundation programWhat each one costs
Prices move with promotions and bundle contents — check both providers before you buy.
ITIL® Foundation (Version 5) Self-Paced eLearning
$1,086 excl. VAT
Accredited self-paced e-learning with the exam voucher, two PeopleCert practice exams and tutor support.
Access 6 months
Edureify ITIL 5 Foundation Program
$49–$599
Diagnostic, adaptive roadmap, practice loop, your Readiness Score, and unlimited AI tutor sessions.
Access 1 year
Track record and outcomes
Edureify outcomes
Readiness visibility
Continuous
The Readiness Score updates each session and shows how close you are to a steady 26-of-40.
Good e-Learning outcomes
First-time pass rate (provider claim)
95% (reported)
Good e-Learning's homepage claims a '95% First-Time Pass Rate' with no methodology stated; we found no figure specific to ITIL Version 5.
What studying on each one feels like
User experience — Edureify
Built for a new syllabus
The diagnostic shows how much of your existing ITIL knowledge carries over and which Version 5 ideas are new to you.
Explanations on demand
The AI tutor unpacks terms like value co-creation or service offerings in context of your past mistakes.
User experience — Good e-Learning
Voucher and practice exams included
One price covers the exam voucher and two PeopleCert practice exams.
Tutor support
Expert tutors are listed as part of the self-paced course.
Questions people ask before choosing
Does Good e-Learning's ITIL Version 5 course include the exam voucher?
Yes. The product page lists the exam voucher, two PeopleCert practice exams and tutor support within the $1,086 (excl. VAT) price.
Can I resit the exam free through Good e-Learning?
For ITIL, its pages point to PeopleCert's Take2 or Plus options for resits; the free-resit Exam Pledge we found applies to TOGAF.
Will Good e-Learning tell me when I'm ready for ITIL Foundation (Version 5)?
You'll see your scores on the two practice exams, but there's no readiness forecast on the course page. Edureify predicts a ready-by date and keeps updating it as you study.
Edureify vs Good e-Learning: which is right for you?
Good e-Learning is a good fit if you want an all-in package — accredited content, voucher, official mocks and tutors — and are happy to judge readiness from two practice papers.
Edureify is a better fit if you'd like a diagnostic to show what's new to you in Version 5, a plan weighted to the heaviest syllabus areas, and a predicted ready date.
Whichever course you choose, aim to see your practice scores sitting comfortably above 26 of 40 before you book the exam.
Start with Edureify