Diagnostic
A calibrated baseline test, taken solo, that maps exactly where you stand across work orders and customer assets, Field Service configuration, and scheduling and dispatch before you study anything.
About the MB-240 exam
MB-240 was the exam for Microsoft Dynamics 365 Field Service Functional Consultant Associate. Microsoft retired the exam, its renewal assessment and the certification on 30 June 2026 and named no direct successor, so it can no longer be taken. Its final skills outline (18 September 2025) covered configuring Field Service, managing work orders and customer assets, scheduling and dispatch, the mobile app, inventory and purchasing, and Power Platform. The passing score was 700 out of 1000; Microsoft did not publish a question count. This page is for current credential holders and for consultants learning Field Service configuration, not for booking the exam. Edureify's plan budgets roughly 72–94 hours of study against the final outline.
The Edureify Readiness System
Edureify runs on one loop: a Diagnostic maps exactly where you stand across work orders and customer assets, Field Service configuration, and scheduling and dispatch before you study anything, an adaptive Roadmap turns that into a day-by-day plan weighted toward your actual gaps, a self-paced Practice Loop of questions, mock exams, and spaced review builds mastery topic by topic, and an Intervention layer steps in the moment your progress stalls. Every session feeds back into a live Readiness Score that predicts when you'll be exam-ready and names the specific topics still holding you back — not a completion percentage frozen at the end of a course.
Adaptive roadmap
A day-by-day plan built from your diagnostic and rebuilt automatically as you progress — weighted toward your actual gaps, not a generic syllabus.
Practice loop
Practice questions, mock exams, and spaced-repetition review, self-paced, with mastery tracked across work orders and customer assets, Field Service configuration, and scheduling and dispatch.
Readiness prediction
A live score with a predicted ready-by date and the specific topics still dragging it down, recalculated after every session.
Certifying a team for MB-240, not just yourself?
Edureify also runs as a team platform for L&D leaders: every team member gets the same self-paced diagnostic-to-readiness loop, and managers get a live dashboard showing each person's Readiness Score, predicted ready-by date, and what's specifically holding them back — plus a portfolio view for reporting on MB-240 readiness across the whole team.
How Udemy approaches MB-240 prep
Udemy still lists Microsoft Dynamics 365 for Field Service - MB-240 Exam, a self-paced video course often on sale from $12.99 with lifetime access and an instructor Q&A board. Since MB-240 retired on 30 June 2026, its value now is as a low-cost walkthrough of Field Service work orders, scheduling and configuration rather than as exam prep.
Udemy offers no platform-level diagnostic, readiness score or adaptive plan for individual learners. As a legacy MB-240 course, it may not reflect later Dynamics 365 Field Service changes, so check its update date.
Edureify's MB-240 program measures you against the final outline across work orders and customer assets, Field Service configuration, and scheduling and dispatch. With no exam to book, treat the Readiness Score as a gauge of Field Service mastery rather than a booking date.
Edureify and Udemy, feature by feature
Udemy's MB-240 course is legacy content for an exam Microsoft retired on 30 June 2026.
| Feature | Edureify | Udemy |
|---|---|---|
| Diagnostic baseline test | Included | Not included |
| Predictive Readiness Score | Included | Not included |
| Adaptive daily roadmap | Included | Not included |
| Predicted ready-by date | Included | Not included |
| Format | Diagnostic and practice loop | Video course (legacy) |
| 1:1 AI tutor (persistent session memory) | Included | Varies |
| Practice exams | Included | Varies |
| Price | $49–$599 | From $12.99 on sale |
| Access | 1 year | Lifetime (purchased course) |
Competitor details checked November 2026 from Udemy's course listing; the course targets a retired exam, so confirm what it currently covers on Udemy.
See what's included in the Edureify MB-240 program
View the MB-240 programWhat each one costs
Prices move with promotions and bundle contents — check both providers before you buy.
Microsoft Dynamics 365 for Field Service - MB-240 Exam (Udemy course)
From $12.99 on sale
Self-paced video lessons on MB-240 Field Service topics (legacy; the exam retired 30 June 2026), with an instructor Q&A board.
Access Lifetime (individual purchase)
Edureify MB-240 Program
$49–$599
Diagnostic, adaptive roadmap, practice loop, your Readiness Score, and unlimited AI tutor sessions.
Access 1 year
Track record and outcomes
Edureify outcomes
Readiness visibility
Continuous
Your score against the final MB-240 outline updates after each session; with the exam retired, it reflects Field Service mastery, not an exam date.
Udemy outcomes
Published pass-rate data
Not available
Udemy does not publish MB-240 results, and the exam has now retired.
What studying on each one feels like
User experience — Edureify
Structured skills check
See which Field Service areas, such as scheduling or inventory, you still need to learn.
Ask about configuration
The AI tutor explains work order, booking and resource setup questions.
User experience — Udemy
Cheap reference
A sale-priced course you keep for Field Service basics.
Self-paced video
Watch configuration walkthroughs whenever you need them.
Questions people ask before choosing
Can I still take MB-240?
No. Microsoft retired MB-240, its renewal assessment and the certification on 30 June 2026 and named no direct successor.
Is the Udemy MB-240 course still useful?
As a low-cost introduction to Dynamics 365 Field Service, possibly, but it targets a retired MB-240 exam, so check its update date against the current product.
What does Edureify's Readiness Score mean for a retired MB-240?
With MB-240 retired, the score measures how well you know the final Field Service outline; it cannot point to an exam date.
Edureify vs Udemy: which is right for you?
Udemy is the cheaper option if you just want a Field Service video walkthrough to keep, knowing the MB-240 exam itself is gone.
Edureify is the better option if you want structured, measured practice across the final MB-240 skills to prove Field Service knowledge to yourself or your team.
Neither can lead to the MB-240 certification any more, so choose for the Field Service skills, not the exam.
Start with Edureify