Can I still take MB-240? +
No. Microsoft retired the MB-240 Field Service Functional Consultant exam on June 30, 2026, and it can no longer be taken. Microsoft's retired-exams list does not name a replacement. If you were preparing for MB-240, you need to choose a different credential. Courses and practice tests that still sell MB-240 prep are out of date.
Is there a replacement for MB-240? +
Not a direct one. Some retired Dynamics 365 exams map to new AB-series replacements, but none has been announced for Field Service. Consultants generally turn to broader Dynamics 365 or Power Platform certifications. Check Microsoft Learn's credentials list for the current options. Pick based on the work you actually do.
What happens to my existing Field Service certification? +
The certification stays active for one year after you passed or last renewed, then expires. With the exam retired, the renewal path is no longer available, so the credential will lapse at its expiry date. Plan your next certification now so you have an active credential before then.
What should Field Service consultants certify in now? +
Choose based on your work. Power Platform credentials such as PL-200 cover the model-driven apps and Dataverse foundations Field Service is built on. Other Dynamics 365 functional certifications may fit if you work across modules. Confirm current exam availability on Microsoft Learn, since Microsoft has been reshaping the Dynamics lineup.
Do Field Service skills still matter without the exam? +
Yes. Work orders, resource scheduling, the schedule board, inventory and mobile workflows remain core consulting skills. Without a dedicated exam, show them through project experience, case studies and adjacent certifications rather than a Field Service badge. Clients hiring for Field Service projects usually care more about delivered implementations than about a badge.
Is my MB-240 study material still useful? +
For practical work, yes - the product knowledge is still relevant. For exams, only partly. Dataverse, security roles and Power Automate content can carry over to Power Platform exams, but scheduling and inventory specifics will not be tested anywhere. Use the new exam's study guide as your main source.